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Outstanding customer service! Walter even adds handwritten detailed instructions to locomotive manuals to ensure I get the most reliable enjoyment from them. ERH has made is easy for me to renew my interest in model railroading. And I have to add, the "new" (to me) digital format is just spectacular! Thank you Jan and Walter!
I just did my first purchase at Eurorail and I had the opportunity to appreciate their professionalism. And the prices are so competitives, compared to others. I'm going to stick with them for sure in the future.
I have been a long standing customer of EuroRailHobbies and friends of Walter and Jan for over eight years after the fortuitous discovery of their web site in 2001. They have endeavored to continuously improve the site and this recent upgrade is evidence of their commitment to customer service. I have always considered their site to be the best on the web, but this embellishment is incredibly amazing! Thank you! With Walter and Jan, customer service is never in question: it is ALWAYS top-notch! Walter's knowledge of his products is unparalleled. His personal support and attention to detail reflect his dedication to their customer base. I recently purchased the new Marklin Central Station, and what an amazing instrument! I have been waiting for this type of product for years. Now I have my entire layout programmed on it, including all signals, turnouts and all other solenoids for over 550 feet of track! Running trains is easy and unbelievably fun. Thank you Walter and Jan.
The new web site is great. The main menu bar with its dropdown sub-menus is very useful. The pictures on the pages that list locos, cars, track, etc. are bigger than on the previous web site, which is a nice feature. Thank you for your efficient, courteous service and for always being ready to answer my many questions as a novice model railroader. Regards.
Jan/Walter, Thanks Euro Rail Hobbies for your service and lets us grown ups be a Kid. I'm living a childhood dreams,with my 8yrs old son. Your quick response and timely deliveries are unmatched, your selection are the most current and available. Thanks Anthony & Tre'von Hill
Wow! What great site! The layout is very aesthetically pleasing, the search function works very well, and there are pictures (and large ones at that!) of most items. I love how the shopping cart actually shows the pictures of what is in it - I hate how Walther's shopping cart doesn't - this is a great feature to remind you what is actually in the cart. I haven't shopped with Euro Rail Hobbies before, but if the service is anything like how the website is, I anticipate to be impressed. I am glad I remembered having stumbled upon this site years ago. The prices are phenomenal and I just saved a ton buying through this site over Walthers. I hope to continue doing business with Euro Rail Hobbies in the future (provided I have a good experience with my current order - and I am confident I will). Hooray for Canadian model railroad suppliers!
Hi All I want to emphasize the excellent service I have received from your company and of course your employees. Starting from mail correspondence, ordering, delivering and so on. I don’t do this very often, but here it is a must !! Well done. If it would not be so far away from my home you would be my favorite store for railways. Kind regards Artur
Euro Rail Hobbies is my go-to store for Dutch model rail equipment. Their prices are extremely competitive, shipping is hassle-free, and service is outstanding. I've tried the other ones (in FL and IL) and even a bead store that had a small selection on the side, but Euro Rail Hobbies is now my one and only choice (unless I'm physically in The Netherlands). If it weren't for this store, I'm not sure what I'd do...
It seems I'm not the only Australian resident who has found your site - and it's quality. Originally from the UK, it is nice to have finally found an outlet for all things European. Fantastic, easy to use site. Thanks for being there!
I model Dutch prototype in N-Scale. Not exactly a huge market. EuroRailHobbies had the last 6400-class diesel in Railion colors. And it was 1 1/2 weeks before Christmas. Not only did they call me to confirm the shipping method (and how to get it to me before the holiday), I received it a day and a half later - from the other coast and another country... I would highly recommend EuroRailHobbies to anyone modeling European railroading!
I am a conservative Marklin H/O modelist. My interest in this extent goes back to early 1960s. I am building a well detailed major new layout. I have made several purchases from Euro Rail Hobbies & More, Inc. Mr. Walter Menzel and his colleagues have always been competent and helpful. The website, a successfully conceived and implemented job, is uncommonly user friendly, efficient, and secure. All my orders have been professionally processed and arrived in time. The amounts due for the goods and services obtained have always been acceptable (hope never changes) and precise values. After all, I consequently am pleased to thank Mr. Walter Menzel and his colleagues for all. I will continue to place new orders as needs arise and certainly recommend Euro Rail Hobbies & More, Inc. to the interested parties.