I found your website very easy to understand and move around. After placing my order the staff contacted me and assisted with resolving some minor issues. They were patient and very professional. A big high five!

I have been ordering my stuff from Europe until I found FALLER. They don't ship at all and referred me to you as an end sales company here in Canada. I didn't realize how much stuff you have and was delighted!! Can't wait to get my order!

I'm impressed with Euro Rail Hobbies website and service. The website is great for finding an item and buying it. This is the third Marklin HO item I have purchased within a month. The service is the best! This afternoon I called about an item before I ordered it. The salesperson helped me out and I ordered the item within minutes. Right now it's snowing heavily outside - this is not only the way to shop but the place to shop! Many thanks from a happy customer.

Excellent retailer, good prices, great lines, excellent service. It's almost as good as being in Germany. Langley B.C. I wish I were there!

This is a great site and the ONLY company who sells special Pola and other items that are hard to find. Also, they really work with you on any problems finding supplies, contacting POLA and other companies about replacement parts missing from kits, etc. The owner of the company will actually WRITE you an e-mail and work with you for complete satisfaction! I give them an A+++ and highly recommend them!!

Fantastic Site Look no where else. You are wasting time researching the internet. I am speechless on this site. I had analog 1978 Marklin set in India that I moved over to the USA last year. Although it was functioning I had worn out tires, needed oil, needed a transformer to run on 120 V, bulbs, and Walter helped me with that. That made my aging parents estatic that the old system was running again smooth. I then ordered a new digital set earlier this year and have more stuff on its way. I love the packaging it comes in. My kids are telling me all my retirement money is going to Walter !!!! Thank you for an amazing site and don't ever go out of business or sell your business to someone else.

Walter and his staff are absolutely top notch in every way. They are always courteous and so, so helpful. As a newbie in this hobby, I really "lucked out" in finding Euro Rail Hobbies. The only place I will ever order from, and I can't wait until I can get some time to visit the store personally!

I was impressed by your prices and large in-stock selection. I model the DB Schwarzwaldbahn in N scale and hope to become a regular customer.

Very helpful polite staff and a great store to visit!!

I currently live in Italy and often drive up to Germany and I order Marklin etc from a Canadian Dealer. Now does that tell you something about the Menzel's @ Euro Rail Hobbies? Great Prices, Great Service, to make it short GREAT PEOPLE!